NDIS Registered Provider • Townsville

NDIS Registered Provider in Townsville

Together. Stronger. Better.

Personalised support services designed to help you live independently, achieve your goals, and stay connected to your community.

NDIS Registered ProviderLevel 2 Support CoordinationServicing All Townsville
Townsville Support Solutions support worker assisting a participant — Townsville
Caring team
Qualified, local, reliable
NDIS Registered
ID 4050208893
Our Services

Support tailored to your life

Three core services, one joined-up experience. Everything we do is person-centred, flexible, and delivered by people who care.

Personal Care & In-home Support

Compassionate daily assistance — showering, meals, medication prompts and household tasks — delivered in the comfort of your home.

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Community Access Support

Stay connected. One-on-one community outings, social activities and skill building across Townsville, at your pace.

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NDIS Support Coordination

Expert guidance to implement your NDIS plan, connect with trusted providers, and navigate complex situations with confidence.

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New — Home Care Packages

Support at Home with Townsville Support Solutions

In partnership with Trilogy Care

Keep living independently in the home you love. Our local Townsville team delivers compassionate Home Care Package support — personal care, domestic help, social support and more — tailored around you.

  • Local Townsville team you can trust
  • Transparent fees with no surprises
  • Flexible scheduling that suits you
  • Person-centred, culturally respectful care
Personal care
Daily support in your home
Trusted partner
With Trilogy Care
Flexible care
On your schedule
Local team
Friendly & familiar
Support in action

Real moments, real progress

From community outings to daily living skills — here’s what working with Townsville Support Solutions looks like.

TSS support worker and participant enjoying a day out at The Strand, Townsville
Community Access

Days out, done your way

From The Strand to Hyde Park and everywhere in between — we support participants to access the places and activities they love, with the sensory tools and pace that suit them.

TSS support worker helping a participant with laundry at home
Daily Living

Building skills, building confidence

Laundry, cooking, shopping, tidy-ups — practical support that helps you gain independence and pride in your own home.

Why choose us

Trusted support that feels personal

Four reasons participants, families and carers choose Townsville Support Solutions.

NDIS Registered Provider

Fully registered, quality-audited, and accountable to the standards that keep you safe.

Person-centred Approach

Your goals, your voice, your pace. Support is built around what matters most to you.

Flexible Scheduling

Daily, weekly or occasional — support that fits your routine, not the other way around.

Experienced Townsville Team

Qualified support workers and Level 2 coordinators who know Townsville and its services.

How it works

A simple, caring journey

Getting started with us is straightforward. Here’s what to expect.

01

Reach out

Call or complete a short intake form. We listen first — no pressure, no jargon.

02

Plan together

We meet to understand your NDIS plan, goals, preferences and any specific needs.

03

Match & start

We match you with support workers who fit your personality, schedule and goals.

04

Ongoing support

Regular check-ins and adjustments as your life and goals evolve.

Trusted by families across Townsville

Real people. Real support.

Welcoming, supportive team

Participants and families tell us they feel genuinely cared for by a warm, friendly local team.

Reliable support coordination

People value coordinators who are dependable, organised and easy to reach when it matters.

Help to understand NDIS funding

Many appreciate clear, jargon-free guidance on understanding and self-managing their plan.

Service area

Proudly servicing all Townsville

From the CBD to North Ward, Mundingburra, Hermit Park, Hyde Park, Aitkenvale, South Townsville, Kirwan and surrounding suburbs — our team supports participants right across the greater Townsville region.

Our office
1 Jones Street,
Townsville QLD 4810
Easy to reach
Close to Townsville CBD bus stops & transit hub
Hours
Mon–Fri, 9:00am – 5:00pm
Fully accessible
Lift access, step-free, fully accessible
Townsville Support Solutions office at 1 Jones Street, Townsville QLD 4810
1 Jones Street, Townsville CBD
Central, accessible and easy to reach by bus, car or taxi.
Get in touch

Ready when you are

Talk to our friendly team about your goals and how we can support you. No pressure, no obligations — just a conversation.

Together. Stronger. Better.

Phone
(07) 4453 2220
Email
admin@townsvillesupportsolutions.com.au
Address
1 Jones Street, Townsville QLD 4810
NDIS ID 4050208893 • ABN 77 647 023 694
Call (07) 4453 2220

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