NDIS Support Coordination Townsville | TSS
Need a support coordinator in Townsville? Get help understanding your plan, comparing providers and arranging supports. Ask about changing coordinators or referring.
Need a support coordinator in Townsville? Get help understanding your plan, comparing providers and arranging supports. Ask about changing coordinators or referring.
Townsville Support Solutions offers Level 2 support coordination to help you understand your NDIS plan, compare providers and organise supports around your goals. It is different from plan management, which deals with paying provider invoices, and from hands-on support work.
Check the notice requirements in your current service agreement and confirm availability with your preferred new coordinator. Agree on an end date and ask your current coordinator to prepare a handover report. Relevant information should be shared with your permission. Your service booking or provider relationship may also need updating; your coordinator or NDIS contact can help with the steps that apply to you.
Read the NDIS handover guidance
No. Choosing our support coordination does not require you to use our other services. You can compare providers and choose who suits your needs. Ask us to explain any potential conflicts of interest and how we manage them.
Think about your current goals, what is working, what needs to change and how you prefer to communicate. If you have support coordination funding, ask about the remaining budget and agreed costs. You can involve a trusted person. We will explain what plan information is needed and how to share it privately.
We support participants across Townsville and surrounding suburbs. Tell us your suburb, the support you need and your preferred days and times. We will confirm whether suitable support can be arranged in your location before agreeing on a start date.
You can enquire for yourself or ask someone you trust to help. A family member, support coordinator or other referrer can contact us with the participant’s consent or appropriate authority. Start with the support requested, suburb and preferred contact details. We will discuss any further information needed through the intake process.
We discuss your goals, support needs, location and preferences, then confirm suitability and current availability. Before supports begin, we agree on the services, costs, schedule and start date. An enquiry or referral does not automatically book a support worker or start a service agreement.
Five questions to ask before choosing a support coordinator
Reviewed 9 November 2026. Contact us to confirm current availability and your individual arrangements.