Feedback, Compliments & Complaints
Your voice matters to us. We welcome all feedback as it helps us continuously improve our services and better meet your needs.
Our Commitment to Your Feedback
We are committed to maintaining an accessible, transparent, and fair feedback system.All feedback is taken seriously, all people are treated fairly, and all actions are completed in a timely manner.
📝 We Listen
Your feedback helps us identify what's working well and what needs improvement.
⚡ We Act Quickly
Acknowledgement within 2 days, investigation within 10 days, resolution within 20 days.
🔒 Safe & Confidential
You can provide feedback anonymously and won't be adversely affected for speaking up.
Submit Your Feedback
Other Ways to Provide Feedback
📞 Phone
(07) 4453 2220
admin@townsvillesupportsolutions.com.au
📍 In Person
1 Jones Street, Townsville QLD 4810
